At Transnational Corporation Plc. (TransCorp) we believe that Shareholder Value Creation goes beyond a rise in profits, greater market share and rising market demand for our shares. Shareholder value returns are more than higher dividends and competitive capital gains.  In addition to all these, we also believe that each shareholder is a unique individual who may have certain issues that need to be resolved, which arise from the ownership of our securities. At TransCorp our service to each shareholder extends to treating these complaints in a timely and responsive manner. By giving shareholder concerns the attention they deserve, we believe that we are also creating special value for our shareholders.